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Privacy Policy

Last Updated: March 01, 2025

 

At Fiwi Productions, we respect your privacy and are committed to protecting the personal information of our website visitors, customers, and partners. This Privacy Policy outlines how we collect, use, disclose, and manage your information when you visit our website and engage with our services.

 

1. What Information Do We Collect?

We collect the following types of personal and non-personal information:

  • Personal Information: Name, email address, phone number, billing and shipping address, payment details, and account login credentials.

  • Automatically Collected Information: IP address, browser type, device information, pages visited, and time spent on the website.

  • Transaction Information: Purchase history and payment details (processed securely through Wix or third-party providers).

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2. How Do We Collect Your Information?

We collect personal information in the following ways:

  • When you register, subscribe, or fill out a form on our website.

  • When you purchase a product (e.g., books, films, or digital content).

  • When you contact us via email, phone, or live chat.

  • Through cookies, analytics, and tracking technologies (e.g., Google Analytics).

 

3. Why Do We Collect Your Information?

We collect and process personal information to:

  • Provide and manage our website, store, and services.

  • Process transactions and fulfill orders.

  • Improve user experience and website functionality.

  • Send updates, marketing materials, and promotional offers (only with consent).

  • Comply with legal obligations and security requirements.

 

4. How Do We Store, Use, Share, and Disclose Your Information?

  • Our website is hosted on Wix.com, which provides us with a secure e-commerce platform.

  • Your data is stored on secure Wix servers, protected by firewalls and encryption.

  • Payment transactions are securely processed through PCI-DSS-compliant payment gateways (e.g., Wix Payments, Tilopay, or third-party providers).

  • We do not sell or rent your personal information to third parties.

  • We may disclose information if required by law or to protect our rights.

 

5. How Do We Communicate With You?

We may contact you via:

  • Email, text messages, or phone calls for order confirmations and updates.

  • Marketing emails (only if you have subscribed—unsubscribe at any time).

  • Customer support communications and feedback requests.

 

6. Use of Cookies and Tracking Technologies

  • We use cookies and analytics tools (e.g., Google Analytics, Wix Analytics) to improve our services.

  • Cookies help track preferences, website traffic, and user behavior.

  • Third-party services (e.g., Wix Apps, Google Ads) may also collect data through cookies.

To manage or disable cookies, adjust your browser settings or use a cookie consent banner available on our site.

 

7. How Can You Withdraw Consent or Modify Your Information?

If you would like to:

  • Withdraw consent for data collection,

  • Access, modify, or delete your personal information,

  • Unsubscribe from communications,

Please contact us at [Your Email] or send a written request to:
📍 Fiwi Productions
[Your Business Address]

 

8. Privacy Policy Updates

We reserve the right to modify this policy at any time. Updates will be posted on this page with a revised "Last Updated" date. If significant changes are made, we will notify users via email or a site notice.

 

9. Contact Us

If you have any questions about this Privacy Policy, you can reach us at:

📧 Email: info@fiwiproductions.com

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